Polyzone.com does not share information gathered from or about customers with other companies or individuals.  Information regarding our customers is strictly for our own use to enable us to serve our customers.  Please contact us via e-mail or phone with any privacy concerns you may have.

This is a secure website.  Your credit card information is safe.   We utilize Thawte digital encryption to make your ordering safe and secure. 

For more information please visit the Thawte web site at www.thawte.com

Privacy:  

At Polyzone we are committed to protecting the privacy of our customers.  The privacy of our customers' personal information is paramount to us.  Therefore, we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to www.polyzone.com. Feel free to e-mail us at sales@polyzone.com with any questions you might have.

What Information We Collect

Processing your orders efficiently and effectively is important to us.  To do so, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") and IP address when you place an order with us. This information is used solely by Polyzone and is stored in a secure environment. 

Surveys:  

To better understand what our customers' needs are of us, we may periodically conduct surveys of our website visitors.  We will use this information only for internal marketing research purposes. Only visitors who have told us that they don't mind being contacted will be contacted for feedback.  

Use of Information that You Provide

We collect our clients' Personal Information at Polyzone for the purposes only of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding our customers wants and needs and mailing circulars and special offers from Polyzone and its subsidiaries. We do not give or sell Personal Information to any other party, except to those of our employees and agents whom we rely on to handle this information on our behalf for better service to our customers.  

How to Opt-out

We ask that you tell us when you do not wish to receive periodic e-mails from us. We will only send e-mails for customer service purposes to our customers who have indicated that they do wish to receive such email services from us.  If at any time you wish to stop receiving e-mail from us, you can always remove your name from our mailing list by one of two methods.  One method is to access your own account and uncheck the "Subscribe" check box or send an e-mail to sales@polyzone.com stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL".

Security of the Information You Provide

Among our top priorities in maintaining a good customer relationship with our customers is keeping your Personal Information secure. We provide the highest level of security available for secure storage and use of Personal Information and the processing of online transactions.  We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet.  The closed lock icon that should appear at the bottom of your internet browser's window when you are on a secure page (depending on what browser you use) will tell you that you are sending information securely. These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.

In addition, for your safety and security, access to your Personal Information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology.

If you prefer not to disclose your credit card information online, you can always place your order by calling 1-800-642-7797 or visiting our factory.

Use of Cookies

We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. The use of cookies has become an industry standard used by most major Web sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please continue to review our privacy policy from time to time so that you are aware of our current policy with respect to cookies.

Links
This Web site contains links to other sites. Please be aware that we  are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. Our privacy statement applies solely to information collected by this Web site.

Your Acceptance of these Terms

Please read this policy carefully.  If you choose to use our Web site, you automatically agree to this policy. Alternatively, if you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time.

Notification of Changes
If at any time, however, we decide to amend our Privacy Statement we will notify our users by posting a notice on our Site or by sending an email to our opt-in list. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes.

Policy Effective Date: This policy became effective in March, 2005.

Contact Information
If you have any questions or suggestions regarding our privacy policy, please contact us at:

Polyzone
4305 Springcreek Road
Vineland, ON, L0R 2C0
Phone: 1-800-642-7797
Fax: (905) 563-0228
Email: sales@polyzone.com
http://www.polyzone.com

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